Policies & Procedures
Dog Waste Removal Service Agreement
Service(s) Terms, Time-frame and Description
GT Wulf will provide dog waste removal service on a weekly / twice weekly / every other weekly bases to clean the yard of dog waste for 1 / 2 / 3 / 4 / 5 / 6 dog(s) at a billed averaged rate of $___See Prices___ per month. A state and local tax of 8.25% will be added onto the rate.
Yard to be scooped of dog waste starting __________ on Mon / Tues / Wednes / Thurs / Fri day every week / other week. The day(s) of servicing may be changed by GT Wulf.
GT Wulf will scoop up and bag dog waste in the yard at the address mentioned above. The bagged dog waste will be taken off the property to be disposed of by GT Wulf.
Payment Terms
We issue invoices on the 15th of the current month for the next month's services. Payment is due by the 1st of the following month. Any payment we do not receive by the 1st of the month may accrue a $5 fee to restart service.
We operate on a prepay system; to make things easier for everyone and to avoid service interruption. You will find an invoice for the following month in your e-mail or mailbox (if requested). You can pay it by mailing a check or money order. Your service will only begin after payment is received. Your next invoice will go out around 15th of the month for the following month (for example you will receive your February invoice around 15th of January) all invoice payments are due by the 1st of each month.
Service maybe put on hold until payment is received. If you do not receive your invoice by the 20th of the month please call or e-mail and we will immediately resend it to you by e-mail or snail-mail. We are not responsible for lost or misdirected invoices (example: spam folder). If we do not receive your payment by the 1st, a second invoice will be e-mailed or post mailed, and we may call or email to notify you of your status. Your account will also be suspended until your payment is processed.
If there is an excessive amount of waste in the yard upon resuming or starting service, a Initial clean-up charge may apply. The Initial clean-up rate is $35.00* for the first 30 minutes and includes a buckets** worth of waste picked up. An additional $10.00* for each additional bucket needed or 15 minutes.
*Rates may vary due to other circumstances. **Buckets are 5 gallons and hold approximately 1 month of waste for 3 large dogs. May prorate additional buckets by half if additional bucket is less than half full.
All returned checks are subject to a $35.00 returned check fee.
Cancellation
You can cancel or temporarily skip the service by calling 361-331-7223 or by sending an email to gtwulf@gmail.com. You must contact us no later than 7:00 a.m., central time, on the day of service to not be charged for that day. If you cancel services before the prepayment is used, we will return the unused portion to you within two weeks by check.
Dog Waste Scooping and Removal Service Guarantee:
If you are not completely satisfied with your service, please call us within 24 hours of the cleaning, and we’ll re-clean your property at no charge!
If there is heavy rain and/or thunderstorms and/or snow (its happened) at the location we are to service, we may delay service until conditions improve. If the storm does not lighten up, we will resume cleaning on a makeup day.
We may not work the day before, on or after Thanksgiving Day, Christmas Eve or Christmas Day.
When a holiday falls on your regular service day we will notify you of when the service will be rescheduled. The makeup day is usually within a few days of your regular service day. If we are unable to perform services due to holidays and/or weather in a timely matter you will receive credit for the missed day of service.
If your gate is locked and/or blocked and/or the dog(s) will not allow us to service the yard, you will be charged for the service call. The extra waste will be cleaned up at your next visit. Extra charges may apply if we must return on a day other than your service day.
We cannot guarantee our service when working in areas that have tall grass or weeds, or when there are excessive amounts of leaves, ivy, trash, mud, water, or rocks. Also, for pet waste that is soft and leaves residue on the ground. But even in these cases, we will always do our absolute best to get every piece of waste. After all, we want your property to be clean!
Permission
You agree to the terms of the service agreement and grant permission to GT Wulf and its representatives to access your property for the purposes of completing the services agreed upon.
Service(s) Terms, Time-frame and Description
GT Wulf will provide dog waste removal service on a weekly / twice weekly / every other weekly bases to clean the yard of dog waste for 1 / 2 / 3 / 4 / 5 / 6 dog(s) at a billed averaged rate of $___See Prices___ per month. A state and local tax of 8.25% will be added onto the rate.
Yard to be scooped of dog waste starting __________ on Mon / Tues / Wednes / Thurs / Fri day every week / other week. The day(s) of servicing may be changed by GT Wulf.
GT Wulf will scoop up and bag dog waste in the yard at the address mentioned above. The bagged dog waste will be taken off the property to be disposed of by GT Wulf.
Payment Terms
We issue invoices on the 15th of the current month for the next month's services. Payment is due by the 1st of the following month. Any payment we do not receive by the 1st of the month may accrue a $5 fee to restart service.
We operate on a prepay system; to make things easier for everyone and to avoid service interruption. You will find an invoice for the following month in your e-mail or mailbox (if requested). You can pay it by mailing a check or money order. Your service will only begin after payment is received. Your next invoice will go out around 15th of the month for the following month (for example you will receive your February invoice around 15th of January) all invoice payments are due by the 1st of each month.
Service maybe put on hold until payment is received. If you do not receive your invoice by the 20th of the month please call or e-mail and we will immediately resend it to you by e-mail or snail-mail. We are not responsible for lost or misdirected invoices (example: spam folder). If we do not receive your payment by the 1st, a second invoice will be e-mailed or post mailed, and we may call or email to notify you of your status. Your account will also be suspended until your payment is processed.
If there is an excessive amount of waste in the yard upon resuming or starting service, a Initial clean-up charge may apply. The Initial clean-up rate is $35.00* for the first 30 minutes and includes a buckets** worth of waste picked up. An additional $10.00* for each additional bucket needed or 15 minutes.
*Rates may vary due to other circumstances. **Buckets are 5 gallons and hold approximately 1 month of waste for 3 large dogs. May prorate additional buckets by half if additional bucket is less than half full.
All returned checks are subject to a $35.00 returned check fee.
Cancellation
You can cancel or temporarily skip the service by calling 361-331-7223 or by sending an email to gtwulf@gmail.com. You must contact us no later than 7:00 a.m., central time, on the day of service to not be charged for that day. If you cancel services before the prepayment is used, we will return the unused portion to you within two weeks by check.
Dog Waste Scooping and Removal Service Guarantee:
If you are not completely satisfied with your service, please call us within 24 hours of the cleaning, and we’ll re-clean your property at no charge!
If there is heavy rain and/or thunderstorms and/or snow (its happened) at the location we are to service, we may delay service until conditions improve. If the storm does not lighten up, we will resume cleaning on a makeup day.
We may not work the day before, on or after Thanksgiving Day, Christmas Eve or Christmas Day.
When a holiday falls on your regular service day we will notify you of when the service will be rescheduled. The makeup day is usually within a few days of your regular service day. If we are unable to perform services due to holidays and/or weather in a timely matter you will receive credit for the missed day of service.
If your gate is locked and/or blocked and/or the dog(s) will not allow us to service the yard, you will be charged for the service call. The extra waste will be cleaned up at your next visit. Extra charges may apply if we must return on a day other than your service day.
We cannot guarantee our service when working in areas that have tall grass or weeds, or when there are excessive amounts of leaves, ivy, trash, mud, water, or rocks. Also, for pet waste that is soft and leaves residue on the ground. But even in these cases, we will always do our absolute best to get every piece of waste. After all, we want your property to be clean!
Permission
You agree to the terms of the service agreement and grant permission to GT Wulf and its representatives to access your property for the purposes of completing the services agreed upon.
