Frequently Asked Questions - Store / Products
How many bags do I need to start?
That depends on the number of dog owners that will make use of each Dispenser. In a County or City Park setting, usage is 500-2000 bags per month per dispenser. In a Condo/Apartment or HOA setting, plan for 300-800 bags per month. Usage can vary widely however. It is best to have enough supply on hand so that you do not run out and create user inconvenience which encourages non-compliance.
Can you install the pet waste station for us?
For Corpus Christi, Texas only GT Wulf can install the pet waste station. Click here to learn more on the installation and maintenance GT Wulf can provide Corpus Christi buyers.
How long do orders take?
Unless noted otherwise in the ordering pipeline, all items will be shipped within two business days of receiving an order. You should receive notification of any delay or cancellation of your order. Most orders arrive in 3-5 business days. Depending on the product and where in the U.S. the order is shipped. Our waste stations and refill bags for the stations are shipped from our distribution center in Southern California. The Earth Rated products are shipped from the closet distribution center to the shipping address.
Our Dog park equipment and amenities are shipped from the manufacturer; where the products are manufactured in the USA upon payment being received in full [cost of the product(s) and shipping (charged separately)] and shipped from the manufacture in 4 - 6 weeks.
Our Dog park equipment and amenities are shipped from the manufacturer; where the products are manufactured in the USA upon payment being received in full [cost of the product(s) and shipping (charged separately)] and shipped from the manufacture in 4 - 6 weeks.
Do I have to pay sales tax?
For Texas orders a sales tax of 8.25% will need to be collected. For orders outside Texas it is the responsibility of the buyer to pay their local sales/use tax.
Is it difficult to install a pet waste station?
Not at all. Complete instructions are included with each station and available on our here on our website. Allow for approximately 30 minutes for installation. No special skills or special tools required (2 adjustable pliers, shovel or post hole digger, a bag of ready-mix cement).
Privacy Policy
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Your information is only used to place orders and contact you about your orders.
Storage Recommendation for Bags
Keep in original shipped boxes in a controlled environment that does not exceed 86*F or 30*C. This way air and heat will not speed up the decomposition process of the bags.
Do your bags fit other dispensers?
Yes, there are two types of commercial dispensers. The Roll Bag dispenser and the Single Pull Bag dispenser (mitt/header style).
If your bags are on a continuous roll, which requires the user to pull out and tear off at a perforation, then you use the ROLL BAG style.
If the bags are FLAT PACKED and hang from 2 rods or prongs inside the dispenser, then you have the Single Pull (mitt/header) style.
If your bags are on a continuous roll, which requires the user to pull out and tear off at a perforation, then you use the ROLL BAG style.
If the bags are FLAT PACKED and hang from 2 rods or prongs inside the dispenser, then you have the Single Pull (mitt/header) style.
How many bags do your dispensers hold?
Our Roll Bag Dispenser allows 3 rolls (600 bags) at a time to dispense and stores 2 back up rolls inside for a total of 1000 bags! No other standard roll dispenser holds more! Our Single Pull Dispenser holds and dispenses 600 bags at a time. That's 30-50% more bags available to dispense than most competitors Roll Bag dispensers.
